Happy Clients make us happy!
Ros and I cannot thank you enough for the holiday that you arranged for us, firstly in Zambia then Botswana especially the Okavango Delta. It was more than we hoped for and better. The guides and trackers were superb and the camps with such a wide cosmopolitan range of fellow travellers made the whole experience unforgettable. Thank you from us both.
Richard and Ros - Zambia and Botswana
We had a super time on the holiday – everything was perfect and the logistics all went according to plan. I don’t think we could fault anything. It was a one off holiday and it became a one off experience because it was so good.
The wildlife was amazing – within 30 mins of turning up at Tena Tena we had seen a leopard across the river bank and went on to have 7 sightings, which in a week was something special. This included one leopard up a tree in daylight.
We had a visit from 3 elephants at lunchtime in Nsefu, and so had to wait an hour for them to finish grazing on the trees in camp before we could eat.
I would highly recommend your company’s services to anyone who wanted to experience a less touristy/high quality wildlife experience, with hassle free arrangements.
Mike and Agnes Segal - Madagascar
Hi Sue, just returned from South Africa - we had the most amazing holiday! Thank you so much for organising it! Our transfers were all on time and ran smoothly. Madikwe was great. Our guide Charles got us up close and personal with just about all the animals. He was very knowledgeable and great at getting us all involved rather than just sitting and spectating. We learnt a great deal about all sorts of animal behaviour, birds and plants. We saw all the big 5 plus more !
Black Rhino Lodge was very nice too, but in a different way. Accommodation was more up market and very swish as was the main lodge.
We couldn't imagine that Ants Hill could surpass these, but it did! From arrival to leaving the staff couldn't have been more helpful and friendly. Our bungalow was amazing with a fantastic view. Beautifully appointed with showers and bath and colourful cushions, very African! We were thoroughly spoilt by having tea and coffee brought to us in the morning. Then a great breakfast followed by horse riding.
The horses were lovely and we tried several out. Simon (who isn't fussed by horses) fell in love with his Friesian horse Zaire. The guides were very good and extremely patient with the variety of rider skills. Fern met up with other girls of similar age and had an absolute ball haring about on horse back! We certainly felt we had arrived as guests and left as friends as their motto suggests.
Feeding the rhino was incredible too and made you painfully aware of the perilous state these animals face from poaching. Sorry such a long e-mail but so much to praise. We had an absolutely brilliant time. Thank you again and hopefully we will go back.
All the best
Kim, Simon and Fern - South Africa
Excellent – would highly recommend our guide. He was a careful driver and respected the animal’s space (unlike some vehicles crowding in on them). He was polite, friendly, positioned the vehicle for good photo opportunities and shared our sense of humour.
We met people who were doing similar but in reverse – I think starting with Tarangire and ending in the Serengeti was the better way.
Excellent camps and lodges - lovely surroundings, views to take ones breath away and good feel at the tented camps in particular. Food was good and plentiful – the chef at Ndutu tented camp made the most delicious pastry ( vegetable quiche) I have ever tasted.
And finally - our first time using Tracks Safaris. Well done Sue in putting together a great itinerary with lodges and tented camps that were just spot on.
Linda - Tanzania
We found Tracks Safaris very helpful in the planning stage of our trip with a clear itinerary and costing from the outset both of which were kept to and delivered.
We would be very happy to recommend Tracks Safaris to other travellers planning a similar trip to Namibia.
David and Janet - Namibia
I really appreciated the care with which our itinerary had been put together, even our guide commented on the excellent choice of lodges and being flown out of the Serengeti in a small plane which flew over the Crater was a super finale to a wonderful safari.
Our guide proved to be the perfect guide for us and it felt that we were on our safari holiday together, he was friendly, professional, knowledgeable and patient – we watched a Tree Climbing Lion for 2hrs in one instance. His excellent driving skills were much appreciated and I felt very safe in sometimes quite hairy situations.
Obviously the sightings of the animals cannot be predicted but we were lucky enough to have all our expectations met, including my hope to see a mother Cheetah and 2 week old cub. Leonace did his very best at all times to ensure we had the very best opportunities.
This was my first safari with Tracks Safaris and I cannot speak highly enough of how our trip was planned using first rate accommodation and a knowledgeable guide from a very reputable tour company. I will not hesitate to recommend Track Safaris for a quality well planned trip.
Jean - Northern Tanzania
We have safely returned to a snowy and grey Aberdeenshire and I now have time to briefly comment on an excellent trip to Botswana and Zimbabwe.
Throughout the arrangements made for us worked faultlessly. Everyone was always cheerful, helpful and precise. In all the camps staff and guides were again brilliant.
Wildlife viewing was outstanding - in many cases as result of excellent and determined tracking and driving. Many young ungulates were seen as well as Kalahari Lions and the usual Oryx, Ellis and Giraffes. Highlights included:- Sitatunga, Roan Antelope, African Wild Cats x2, Genet, Serval, Honey Badger, Bush Baby, Leopards and wonderful Wild Dog encounters. In total, we saw 3 different packs in action at: Pom Pom, Kwara and Lagoon. We watched the Lagoon Dogs on 3 separate occasions:- on an Impala Hunt - which failed when the Impala swam across water to an island, next morning we saw a successful Warthog Kill and then watched them again that evening when they were all fed-up and lazy. This was beyond our expectations and what we could have hoped for. We spent a lot of time with Sylvester and the Elephants at Elephant Camp with interesting conversation with the trainers and handlers.I now have too many special photos and video clips which need some TLC and editing.
Thank you for putting together a super itinerary.
Best Regards,Neil & Helen - Botswana and Zimbabwe
Firstly happy New Year! Got back to the office yesterday and slowly catching up with everything.
Wilderness were absolutely 100%. As always everything was fantastic and as I remembered it to be in the Okavango. Both Wilderness camps were super and staff were all polite, professional, and helpful. Special thanks to our guides Oris and Lesh at Xigera, and Moyo at Kwetsani for looking after us on our activities and not to mention the camp staff and management for making us feel at home.
Kristine’s main objective was to see a Leopard which we were able to see at both camps. We also saw one rare Sitatunga, two packs of Wild dog, three Lioness, one rare African Wild cat, several Buffalo, and of course loads of the other regulars animals.
One big highlight was seeing a small pack of wild dogs chasing a young leopard away from the kill they were just finishing, so very entertaining.
As for the birds, there were many, but the one I wanted to see again was the little Malachite kingfisher which we did. Also saw a rare little African Goshawk.
So truly an amazing trip and I can already see Kristine planning a trip during the Okavango’s flood season some time in the future.
Thanks and kind regards,
Gordon and Kirstine - Okavango Delta - Botswana
As good as it gets!
Thanks to Sue, I had a great adventure in the Okavango, flying to Pom Pom Camp which was perfect for my requirements.
The setting and accommodation were wonderful, and I thoroughly enjoyed the game drives, and the mokoru trips. I was delighted to see leopard, lion, elephants, many types of antelope and interesting birdlife. The water lilies on the waterways of the delta were beautiful, while pied and malachite kingfishers fluttered overhead.
I went in October and luckily for me there were no mosquitos and I did not see one snake.
I travelled alone, the atmosphere was very friendly and the staff were excellent. My medical dietary requirements were charmingly catered for.
I have wonderful memories and photographs of my trip.
Alison - Botswana
I knew I wanted to go to South Luangwa Zambia but needed advice on which safari company, time of year and length of trip etc. Sue was most informative in a way that made me feel comfortable with her advice. No hard sell just hard facts from someone who had been and done it. The whole trip was well planned and most enjoyable.
Don - South Luangwa National Park, Zambia
When we planned for our first safari the first thing was to work out who we were going to stay with for a walking bush safari. Zambia and Norman Carr rose easily to the top of the pile.
The second was to find a UK based vendor who could answer our questions and hold the responsibility of our booking in a UK insured and secured environment. Tracks Safaris and Sue Preater provided the best first response to our inquiry and then went on to be helpful and detailed by email and passed the true test - phone calls.
We went on to meet Sue at a London travel show which put a face to the name. When you plan so far ahead and so far away having a responsive and personal connection becomes important. All the help we have received has been prompt and accurate - and Sue is known at Norman Carr for her regular flow of, what I hope are considered, good trekkers.
There is no formal word for those-that-go-on-safari although you hear enough clever collective nouns like towers of giraffes and murders of crows - but, whatever, we are happy and converted safarists and are going again with Sue and Tracks and Norman Carr in 2016.
And it's all true!
Jeremy and Christine - Zambia
We have just got back from our amazing honeymoon, it was incredible! We saw more than we ever imagined we would and saw everything other than rhino so definitely have an excuse to go back again, we really didn't want to come home. Thank you so much for being so helpful and organizing us the best experiences of our lives to date! I've included some of my fave photos for you :)
Tracks safari's made our honeymoon even more special than we'd imagined. They were very helpful in organising and asking any questions we had in the run up to our trip. Once we arrived everything was all ready for us and it was absolutely perfect.
Laura and Karl - Kenya Honeymoon
Greetings from Tanzania! We just got back yesterday morning and it was by far the best trip we've ever done!
Pat and I have just returned from 10 days in Tanzania and we would both like to say thank you for the most amazing holiday ever!
Hi Sue - Just back this morning. Sri Lanka was amazing!
You were spot on with Gayan, who really did make the difference between a good trip and a great one. We were first in the park each morning at Yala and managed to photograph 15 different leopards as well as 4 sloth bears, and all the usual deer, birds buffalo and elephants. It was truly an amazing place.
All in all a brilliant trip and Gayan has conviced us we need to go back again for him to take us further North next time!
Many thanks again for your recommendations and all your help with the planning, etc.
Steven and Karen - Sri Lanka
You organised a trip to Tanzania for my friend Joe Butler and me a few weeks ago - this is a belated thank you. We had an absolutely fantastic time, it was one of the most incredible holidays ever. All the places we stayed were lovely, and the amount of time we spent in each place was just right. We saw loads of amazing animals and then had a relaxing couple of days at Breezes in Zanzibar (where they kindly upgraded us to suites!) - we had a really great experience, thank you so much.
Laura and Jo - Tanzania
I am just back from my extended travels. Dad and I LOVED our safari. It was excellent.
This was a brilliant, once in a lifetime, holiday with experiences that were straight out of National Geographic or BBC animal documentaries, we saw the big five and many many more animals as well as being able to identify 152 species of birds. Our Guide (Justice) was hugely knowledgeable about the locations, animals and birds and endlessly patient with our questions or desire to watch baby elephants for hours on end!
The accommodation at the parks was wonderful really top notch, our favourite (I am sure you will not be surprised) was the Elephants Bedroom. This small friendly, flexible location with excellent accommodation set a standard that was unbeatable. Likewise we enjoyed the very similar 'Hippo' venue.
Our Guide (Justice) was patient, fun and incredibly knowledgeable, he asked what we wanted to see early on and used his experience and relationships with other guides to ensure we saw everything. As I told you before we went my father was particularly interested in the Birds, whether by design or accident, Justice was also very interested in Birds and therefore very knowledgeable about them. This really added to our experience. If possible, this is something that should be played up in future (linking groups and guides with similar interests).
Vicky and Dad - Kenya
We got back from our 4 week African adventure last Thursday and I wanted to let you know that everything went as planned, including all flights and transfers, and all our accommodation was excellent.
I also wanted to take the opportunity to thank you for all your help and advice in putting together our holiday package. Your input was invaluable and the service you provided was exceptional. Your suggestion of visiting Mafia Island was inspired by the way – I learned to scuba dive there!
The holiday itself was everything we hoped it would be and much more. It was an amazing and unforgettable experience. I don’t think we have come back down to earth yet!
Finally, thank you very much for the book you sent us. That was a very kind thought. I’d have no hesitation in recommending your services to any of our friends or family who might have a similar holiday in mind.
Nick and Sarah - Kenya, Tanzania and Mafia Island
My Kruger trip was great. I really appreciated the ease of the transfer and flight to Skukuza. The lodge was lovely, with great staff and food, but my absolute highlight was Plains Camp. I adored the remoteness of the camp and the feeling of peace and tranquility, while also enjoying the beautiful tent and amazing food. The walking was magical and gives you a completely different experience - tracking (and finding) rhino on foot is something I'll never forget. The guide was amazing, enabling you to experience a feeling of vulnerability whilst knowing that you are completely safe. And the sleep out was an experience not to be missed. I could go on!!!
I would happily have spent a week at Plains Camp - and fully intend to return one day. Once again thank you for arranging such an unforgettable experience. I look forward to the next one!
Karen - South Africa
Just wanted to thank you for organising our wonderful trip to Kenya for us! Everything ran smoothly (we were very impressed with the running of the airport after their fire) and gamewatchers were superb! We loved the camps and the staff were so knowledgable and friendly it really made our experience unforgettable.
Thank you so very much, we will be telling our friends!
Tina and the family! - Kenya
Our children, aged 12 and 10, and ourselves have just returned from safari in Tanzania followed by a short beach stay in Zanzibar. All the travel arrangements went like clockwork, the hotels were superb and our driver and vehicle were excellent. We saw (and took hundreds of photographs of) amazing animals, birds, bugs and plant life as well as stunning scenery! The opportunity to see and experience other cultures and ways of living have made a real impression on the children. Travelling in the wet season did not have an impact on the wildlife we saw and the thunderstorms added to the drama and adventure! Zanzibar was beautiful. Thanks to Tracks Safaris we have had the adventure of a lifetime and are already saving to experience another of their incredible journeys.
Thanks Sue. Thank you again for a fantastic adventure!
Tunnicliffe family - Tanzania and Zanzibar
Our anniversary celebration safari to Kenya was very well organised. We especially enjoyed the elephant orphanage in Nairobi. Thank you again for all your hard work putting the finishing touches to our itinerary and we will be in touch again in the fall to organise our safari to Namibia next year.
Ken and Jean – Kenya and Kenya coast
You organised a trip to Tanzania for my friend Joe and me a few weeks ago - this is a belated thank you. We had an absolutely fantastic time, it was one of the most incredible holidays ever. All the places we stayed were lovely, and the amount of time we spent in each place was just right. We saw loads of amazing animals and then had a relaxing couple of days at Breezes in Zanzibar (where they kindly upgraded us to suites!) - we had a really great experience, thank you so much.
Laura - Tanzania
I had a wonderful well planned varied itinerary. A great taste of Botswana. Thank you.
Julie – Botswana
Our dealings with Tracks Safaris took away all the concerns over organising our holiday, and we experienced helpful, friendly and efficient service.
Jenny - Tanzania
Thanks again, we had a very good time and saw lots of wonderful places and things (Fran was dreaming about Wild Dogs last night), so thanks again for organising a wonderful trip.
Mark and Fran - Tanzania
I will readily recommend Tracks Safaris to all my friends as you have been excellent regarding communications , the planning and execution of the trip. Your planning of the itinerary ensured we experienced everything about Namibia – the people, landscapes, wildlife and the many different cultures. A sublime trip something I will never forget or wish to forget! – THANKYOU!
Jo – Namibia
I thought you might appreciate some notes on our visit to the Carnivore week in Zambia. I've included the good and the bad points! Unfortunately, we didn't see Wild Dogs but we did really enjoy ourselves. John is still sorting out his photographs so we'll send some of these later.
Thank you for your arrangements which were excellent & faultless. We will certainly use you again when we can afford another trip. I would also be happy to act as a reference if you need one for future clients.
Jill and John - Zambia
Thank you for organising our honeymoon so perfectly. We had a wonderful time and the whole trip was a success – including the thoughtful extras you planned for us! It was a wonderful way to start our married life together. Thank you again – we would have no hesitation in recommending Tracks safaris to our friends, family and whoever is booking a safari to Africa. Nothing is too much trouble for Sue and the detail was perfect.
Peter and Jane - Botswana
We didn’t get time to say thanks and to let you know that we have a great time on the safari and it was an amazing experience. Thank you for organising everything and it was a pleasure speaking to and you were a great help. We wish you all the best in your business.
Laken and Jita - Tanzania
We cannot recommend Sue and Track Safari’s enough – the personal service and exceptional planning is something you do not get from a bigger company. When we had a ‘self inflicted’ problem at the start of our holiday Sue was on the other end of the phone to sort everything out. We would definitely recommend Track Safaris to anyone else thinking of an African Holiday.
Thank you, Sue for making our honeymoon so perfect.
Lucy and Mat - Tanzania
Safari itself recommended by Sue was excellent. All the travel arrangement from UK, as well as onward trip to Livingstone, was trouble free and well organised. Highly recommended.
Agneta – Botswana and Zambia
The planning and organisation of the holiday by Tracks was superb. Everything went like clockwork from beginning to end, with no difficulties or hitches at any point. Wherever we arrived there was somebody to meet us and sort us out.
I’d be happy to recommend your company to anybody who was thinking of taking a similar holiday, and I’d llike to express our thanks for the way you organised everything. I said that this was probably a one-off because of the cost, but I have to say that I’ve now got the safari bug, and I will be having another look at our holiday arrangements in the future! Don’t be surprised if you hear from me again sometime!
Rosemary and Peter - Zambia and Malawi
We would like to thank Tracks Safaris for a fantastic trip to Madagascar - everything we could have wished for and a lot more.......
Sonia and Clive - Madagascar
Tracks safaris put together our trip to Namibia very efficiently and with close attention to our personal needs and requests. Their local knowledge meant that we had a brilliant experience!
Maggie – Namibia
We booked the Black Leopard 14 day Safari via Track Safaris plus a trip to Victoria Falls. The holiday was very well organised and it went like clockwork. We have been to South Africa 6 times now. But this was very different and the best trip yet.
Black Leopard Camp is a wonderful place to visit. We will certainly look at using Tracks Safaris again.
Chris and Penny – South Africa
Thank you, Sue, for organising our honeymoon to Tanzania and Zanzibar. The itinerary and the accommodation you recommended were superb and our guide Moses was fun, attentive and knowledgeable. We learnt to dive in Zanzibar and will always treasure our honeymoon memories.
Steve and Peggy – Tanzania and Zanzibar
Botswana was fabulous – we saw 7 leopards, dozens of lion and wild dog! Thank you for recommending we visit the Kalahari too – it was a real highlight. We appreciate your patience and will be recommending Tracks to our friends and family. Thank you!
The George Family – Botswana
I had a wonderful time, I felt well looked after and safe. A great holiday, I have no hesitation in recommending Tracks to organize a holiday . Everything was well planned and l would look to go with them again.
Julie – Zambia
Our holiday was unforgettable for all the best reasons. If we decide to return to Southern Africa we would certainly choose Wilderness Safaris as our Travel Operator. We were also impressed by the quality of service we received form Tracks Safaris as the UK agent.
Botswana - Great Wilderness Journey
I just had to mail to say a huge thank you!! It truly was the trip of a lifetime, exceeding all my expectations. I even tracked gorillas four times in the end!
Volcanoes were amazing, both the lodges and staff. It was the perfect choice for me. I will definitely be in touch when I next head to Africa!
Karen - Uganda
Sue, Having returned on Wednesday from our holiday to Botswana I want to tell you what a great time we had. We started it off very well by finding at Maun that we had the same guide Easy as we had 3 years ago when we did this holiday. We were so pleased to see him again and he was so surprised and pleased also to see us. He was so good to us over the whole holiday.
We saw so much wildlife. It was truly incredible. The meals at the camps were really good and we were really looked after. We had not camped before the last trip but this is different camping lying in bed listening to hippos and lions just great.Everything went without a hitch.We did enjoy also the last day in Zimbabwe. The lodge was excellent, very luxurious our room having a view over the Zambesi too . The Victoria Falls are better from the Zimbabwe side to the Zambia side we visited last time. You see much more of them. They are incredible. All in all a fantastic holiday. Thank you for arranging it.
Paul and Susan - Botswana and Zimbabwe