We love happy guests - here are some refences below from many, many of our clients - lots have travelled with us over and over again and referred friends and family.
Happy Clients make us happy!
Thank you for all the pre-holiday advice on travelling and where to stay in Namibia. It has been many years since we have used a travel company to organise our tours as I love the experience of researching venues and activities and putting together my own itinerary. But with Namibia I soon found that I needed expert help and guidance, and Tracks Safaris certainly provided that in abundance, whilst still considering my initial basic plans.
Sue certainly removed the stress I was getting when trying to join up availability of accommodation. The added assurance of ATOL protection for a first time visit and rather complex itinerary was certainly a plus point.
Sue was very helpful in getting flights from Cape Town to Windhoek reorganised when South African Airways removed the afternoon flight from their schedule. All the liaison between Sue and her operators was conducted very smoothly and efficiently and in the end the change of flight was accommodated without any problems to our itinerary. Of special importance to me was the help Sue gave in working with her operators to organise a surprise 70th birthday treat for my husband - I couldn't have asked for a more Namibian celebration, full of happiness, music and a brilliant cake.
Unfortunately due to illness we had to adjust the start of the holiday - and whilst Sue herself was unavailable at the time to help with changing venues as soon as she found out about the issue she contacted us to make sure all was OK and that our holiday was progressing.
Even on our return from holiday Sue contacted us to make sure we had enjoyed our time in Namibia and that all had gone well.
We both thank you for your professional service and the knowledge you shared with us.
Anne and Tony - Namibia
Just to let you know we had the most amazingly wonderful trip!
Our experience with Tracks Safari began with meeting Sue Preater at a travel show in London. Our group quickly warmed to her because she took on board our goals and budget. 18 months later we were off having given Sue more information.
Tracks Safaris did not disappoint – in fact they planned a trip that was above all our expectations. It was a perfect mix in that we have 4 different accommodation types on our 10 day trip and we moved through some amazing countryside seeing wildlife in all its beauty. A trip to a school and a balloon ride and the wildebeest crossing the Mara River were highlights but so was the food, service, friendliness of all staff at the lodges.
If you want a trip of a lifetime book with Tracks Safaris, tell Sue and she will do it.
Liz and Bob - Northern Tanzania
I'm a little late but to add to Liz' s message we had a life changing, amazing wonderful time.
I thought your organisation was superb - it could not have gone more smoothly. The Lodges so well run and Tanzanian hospitality at its best. Zack our guide was "the best"!
Our school experience was so touching. They didn't know we were coming and welcomed us. The impressive head told us about the 14,00 pupils and 22 teachers. Classes of 120 each teacher in two batches.
Huge thank you Sue
Jackie - Northern Tanzania
This was a first experience for me but Richard had been to Kenya on safari many years ago with work. At times I found it quite emotional, especially when we caught some of the migration of the wilderbeast and so pleased we did as I know this was on Liz’s tick box! Also, the balloon trip was just fantastic and again everything here ran so smoothly.
Well, as for our driver/guide Zach, he helped to make our holiday, he was such an amazing guy, so helpful, accommodating and friendly. He was an excellent driver who we felt completely safe with. Visiting a primary school was such a good idea, that was also a highlight of our trip. The people were so friendly and couldn’t do enough for us everywhere we stayed, didn’t want the trip to end!! Many tears at the airport when we said goodbye to Zach, our driver and a trip we will talk about for many months to come.
Once again Sue, thank you so much for everything - the trip was faultless.
Regards Jane and Richard - Northern Tanzania
Thank you for putting together an amazing holiday for us.
Our aim was to witness the migration and we were not disappointed.
Sentinal Mara camp was a great start with lots of viewings and good accommodation.
Kicheche bush camp was the icing on the cake, we have been to lots of camps during our trips to Africa but this was special.
Pole pole on Mafia island was the right place to relax following ten exhausting days.
Thanks for everything - Peter and Helen - Kenya and Tanzania
This is just to thank you so much for organising such a wonderful trip for me! Despite travelling alone, I really enjoyed the whole experience and was very well looked after.
Highlights were the Bayete Guest House in Victoria Falls, which was a real home from home and also served lovely home cooking, Chobe Elephant Camp (also great food) and the Saguni safari Lodge, where I was treated like royalty and the staff all came out to sing me a farewell song as I was leaving!
The game drives and river trips ( including a magically peaceful mokoro trip) were everything I has hoped for, and I saw all the animals I had longed to see in the wild including leopards and lions, each several times. Beautiful birds as well!
I definitely hope to be a repeat client with Tracks Safaris.
Once again, many thanks for a great adventure for my first safari. Africa and its people have taken a place in my heart.
Best wishes - Rosemary - Zimbabwe and Botswana
Just wanted to say a big thank you for one of the most fantastic holidays we have ever had. Everything went like clockwork and the camps recommended surpassed all expectations.
I would say our highlight was the Chobe princess we had such a great time and I cought a Tiger fish! The photographic boat was brilliant and when I download my pictures I will put the shots I got of a crocadile attacking a Kudu on your site.
Pompom was wonderful but water levels are so poor. We found 3 packs of wild dogs which as you know was our number 1.
We are now thinking we must go back with water in the Delta if we can get the time and money to do it.
Pete and Chris - Zimbabwe and Botswana
Just wanted to say thank you so much for arranging such a wonderful trip to Zambia.
I think that was the best wildlife holiday I've ever had and the choices of lodges just perfect.
The 3 sites gave completely different experiences and I saw so much including 9 leopards!!! So finally broke my leopard free spell!!
I would gladly give any feedback on the tour to any of your future clients.
Thanks so much again,
Shirley - Zambia
We had a lovely holiday thank you! Everything went to plan - the kids all arrived into Joburg on time to start our vacation and all the flights from that point were on time which was great. We loved Botswana and the camp was very welcoming. Great staff and accommodation. We also loved Zimbabwe and our camp there - again very welcoming and lovely staff. The highlight was our youngest daughter’s partner proposed to her on the banks of the Zambezi river at sunset. His father and grandmother are from Zim and he had a beautiful diamond ring made which had Zimbabwean diamonds embedded in the shoulders - they were from his grandmother’s ring - so romantic and very thoughtful.
Then on we went to Mozambique and the delights of Bazaruto- fabulous island. It was the piece de la resistance and we loved our 4 nights there.
The thing that worked for us as one big family of adults was having everything all inclusive but to a high standard. The young men could help themselves to as much beer as they wished without having to worry about cost and likewise the girls with gin and tonics etc.
All in all the holiday was prefect and extremely memorable and I would like to thank you sincerely for your help and recommendations. I have not used you before Sue but I would recommend you to others and consider using your company again in the future so big thanks from us all!
Sheila and Rod - Botswana, Zimbabwe, South Africa and Mozambique
Having just returned from the amazing adventure you so kindly arranged for us, I thought I should put pen to paper to applaud you for our incredible experience in Botswana and Zimbabwe. It really was everything you promised and much much more.
The Okavango Delta was stunningly beautiful. Gliding through the beautiful narrow waterways on mokoros canoes was so peaceful and calming. Our crew of four made wild camping an absolute delight. They were all so helpful and friendly, making sure that all our needs were catered for. The guides were unbelievably knowledgeable about the wildlife and plant life. Our chef produced the most amazing meals and all on an open fire with a few pots and pans.
We saw all the varieties of animals and birds that you could possibly wish for including the one animal I hoped to see, which was the most beautiful male leopard sitting majestically on a grassy mound. It couldn't have been more perfect. What can I say about Victoria Falls that hasn't already been said. So awe inspiring and so powerful. Truly unforgettable.
Sue, we cannot thank Tracks Safaris enough for making our trip the perfect experience and adventure of a lifetime and one that we will remember always.
Steve and Katrina - Zimbabwe and Botswana
We have recently returned from our bucket list trip to Victoria Falls and Botswana. The itinerary you put together for us Sue was fantastic. Seeing the Falls from both Zimbabwe and Zambia was amazing and we loved the history of Livingston.
Using the Botswana taxis to get from camp to camp - these light aircraft gave us fantastic views over Botswana. The 3 camps gave us a different insight into this beautiful country and we were spoilt with seeing so many animals in a natural habitat. The 5 male lions at the water hole on our last day is a memory we will always treasure.
Thank you for making our trip so very special - it was without doubt the best holiday we have could have asked for.
Chris and Jane - Zimbabwe and Botswana
We had a great holiday in India, all arrangements went like clockwork, and lodges, personnel and catering were excellent. We saw everything we wanted to that we had missed on our previous visit to India. Satpura was excellent for Sloth bear and was just that bit different from the others with it’s night drive and walking safari, and we unexpectedly had a private jeep for all our game drives. Pench was very beautiful, and gave us our first Tiger sighting, and excellent views of leopard. Tadoba was great for Tiger sightings, 11 individuals, including a mother and 3 beautiful cubs on the last morning, when our guide Sandesh got permission to take us to one of the quiet areas of the park, a lovely end to the trip, it was also fun to play Holi with the staff and guests at Satpura.
Many thanks for organising the whole thing, we have attached a few photos,
David & Sally - India
Many thanks to Track Safaris for recommending and then organising our trip to Namibia. It was everything we could have hoped for - great landscape, rare wildlife, a chance to meet wonderful people, adventure and a bit of luxury. The arrangements Sue made for us worked perfectly and we were particularly grateful for the advice to stay in Windhoek and relax for the nights before and after our Wilderness Safari.
David and Gill - Namibia
Sue at Tracks Safaris took enormous trouble to organise everything to suit me, a solo elderly traveller. In Zambia she suggested small camps where everyone ate together, arranged wheelchair assistance at the international airports, plus steps to ease climbing into safari trucks. After three previous Africa trips, Zambia turned out to be my best ever safari with the best wildlife experience. This was helped by the remoteness of the camps, and on occasion spending drives by myself with just a guide, when we saw some of the most wonderful wildlife. Thank you Sue for all your help!
Jenny - Zambia
After a recent trip to South Africa, Namibia was a desolate but beautiful contrast. Tracks Safaris arranged an excellent itinerary and we stayed in some amazing places, met so many amazing people and saw the Big Five and much more on our trip.
Mark and Wendy - Namibia
Good morning Sue,
It’s been several weeks since I arrived home from Tanzania, and I can’t get the experience out of my head. Track Safaris organized a flawless trip that made enjoying the country so easy. Our guide, Moses, was so knowledgeable and fun to be with. I learned so much every day. When I booked the Safari I had hoped to see animals out in the wild, but the diversity and abundance of what I saw amazed me. Every day was a new adventure and I never tired of the gorgeous vistas and beautiful wildlife we saw each day.
I especially appreciate the suggestion of an add on to Zanzibar. The extra few days gave us time to savor our Safari experience and totally relax before heading home.
I will use Track Safaris again.
Sharon - Ladies Only Safari Tanzania
Just a brief note to confirm we're back after a most superb South Africa, Botswana and Vic Falls trip.
All went like clockwork, and we had some brilliant wildlife experiences - including a prolonged leopard encounter on all 7 of the days we spent at Savute and Khwai/Moremi!
Thanks so much for your advice!
With best regards,
Mark and Catherine - South Africa, Botswana and Victoria Falls
Thank you for organising our trip to Namibia – the itinerary across northern Namibia was spot on allowing us to experience the wildlife and tremendous landscapes – we thoroughly enjoyed it and we would recommend Track Safaris to our friends.
James & Kate - Namibia
Nine great days away from the trappings of modern life, exploring three different areas of Botswana seeing everything we wanted and more, followed by three days at the excellent Elephant Camp in Victoria Falls. Would say this was one of our best holidays - a really fantastic experience!
Alison and Alan Davies - Botswana and Zimbabwe
Hello Sue - we have now returned from our trip which you arranged for us, probably one of the best holidays we have ever had. The accommodation was excellent and all the places were near enough each other to do things in transit and we did manage to do a lot. The weather was reasonably kind with lots of contrasts, food was exceptional particularly at Woodall Spa. Best of all was Kwandwe, we have come away with some wonderful memories and went around with permanent smiles it was all such fun, interesting, informative and utterly new experiences. The ranger and tracker we had were so good and we managed to fit in 8 game drives and even if we did not see masses of animals on occasions, there were wonderful birds, flora and general info to impart.
Gill and John - South Africa
We had an amazing time in Zimbabwe, everything was well organised, with the right balance of time spent on safari, at Victoria Falls, and canoeing down the Zambezi!
The places we stayed at were all fabulous, our favourite being Somalisa Expeditions, with the closeness of the elephants being just so special.
At Big Cave Camp, Somalisa, and at Kanga the staff and guides are all so friendly and knowledgable, we felt we were leaving family when is was departure day. Batonka Guest Lodge is lovely, very relaxing and the staff again very helpful, arranging helicopter and boat trips.
The Tamarind Canoe safari was certainly an experience that I will not forget! It was incredible that we saw so many hippos and elephants so close, although not too close to the hippos! The guides were incredible.
Overall, an amazing experience, in a beautiful country. Would definitely return one day.
Many, many thanks Sue, for your impeccable organising for our holiday of a lifetime!
Christine and Stephen - Zimbabwe
Thank you for finding the Kwando safari experience. I had a wonderful time. Your planning on short notice was invaluable.
I look forward to my next safari with you.
First day back at work today and picked up your message.
Had a fab time! Out of this world. Want to go back!! :)
Donna - Tanzania
Thanks so much for organising our trip of a lifetime in South Africa this August. Your attention to detail and your knowledge of the country helped us to plan a perfect holiday to celebrate my 50th Birthday! You tailored the whole itinerary to suit our family – and even managed to work around a few medical issues that we had to consider. We loved all the accommodation and had some fabulous food. We were particularly impressed by Grootbos and Kwandwe reserves. Our guide Chulwani at Grootbos took us on some memorable activities including whale-watching, cave exploring, a fynbos walk, tree-planting, a tour of a township and horse-riding. Our ranger Ruan and spotter Wusi at Kwandwe couldn’t have been better – finding us all the animals (bar the elusive leopard!) and getting us close without feeling like we were imposing. Ruan was also able to give me lots of tips on photography and bird-watching as he loved those activities as much as the wildlife-spotting. I have to confess I cried when we had to leave!
Mark, Tanya and Arthur - South Africa
I just wanted to drop you a few lines about my recent trip to Zambia you organised for me. I was first attracted by your advert in BBC wildlife magazine as it prominently states specialists in no single supplement Safari's which as a lone traveller instantly attracted my attention amongst the other adverts. Suffice to say I was on the phone to Sue within a few minutes of reading it for what in all honesty I thought would be a rather desultry conversation like similar ones with other operators in the past and I wouldn't do anything about it. However from phoning Thursday afternoon and being made to feel very excited about a trip to Zambia (as wild dogs were what I really wanted to see) then getting a full itinerary planned around my exact requirements by Friday morning I found myself paying a deposit on the Saturday and paying in full on the Monday!! The whole thing was brilliantly organised and fully explained and I felt fully confident in Sue's organisation when she explained it all to me which as a single, first time traveller to Africa was important.
On reaching the 3 venues in the Luwanga valley I was blown away with it all. The flights, pick ups etc all happened as Sue promised and I felt safe and well looked after everywhere. Everyone I met whether working in the camps or fellow guests were great and all had a shared passion for wildlife. The accommodation was stunning and as it was quiet people wise, I was spoilt rotten by all the staff etc. The guides were brilliant especially when they found out after wild dogs my main passion was birdwatching and it was a constant procession of stops to point out birds especially the walking safaris. It truly was an amazing experience and I'm so glad I finally did it after years of wanting to!!
So thanks again tracks safaris and anyone reading this and thinking of using them to plan their trip I would say go for it as it will be brilliant!
Barry - Zambia
Sue a great trip and good time of the year to go - all accommodation was great and the food at each venue first class. The group I was with were great fun and the guides and the drivers first class.
Derek - Kenya and Tanzania
My wife Janet & I have just returned from Madagascar and your tour provided us with exactly what we wanted. We saw 19 species of Lemur including the Ring Tailed, Verraux’s Sifaka, Indri & even the Aye-Aye. The highlight for me was the Fossa, I think it’s a very difficult animal to see and having researched the likely location we asked Tracks to include Kirindy in our itinerary. We were not disappointed. The barman in Kirindy Lodge found one for us, to Janet he said “It’s under the bed, go tell your wife!” he then took us to hut 13 and sure enough it was under the bed !! We saw several during our stay including a pair mating in a tree behind the lodge.
We also had 59 of the Endemic bird species and saw much of the Madagascar countryside. We felt that we had really experienced Madagascar. Everything worked out well, the guides were good to excellent, transport was good and all flights were met on time or within 10 minutes.
Brilliant trip we shall definitely use Tracks some time in the future!
Roger and Janet Hammond - Madagascar
I just wanted to say thank you for your recommendation and organising my trip - I had an excellent and relaxing time just what I needed. You were right the team at the lodges were very welcoming and ensured I saw lots of animals and had company when wanted it. I have some great memories and pictures to remind me of the trip.
Eleanor - Zambia
Having sworn never to revisit the Masai Mara because of the vast numbers of Minibuses and Landrovers surrounding every animal, I allowed myself to be pursuaded by Sue Preater to visit the Conservancies just outside the MM. What a pleasant surprise. Both camps at which we stayed - Hemingways Ol Seki and Porini Lion Camp - were excellent. Limited numbers, super staff, knowledgeable guides, comfortable digs, a willingness to accommodate your every wish, and with truly superb game viewing. I cannot fault them.
I know from much past experience that in Africa things don't always go to plan, but transfers and travel to/from the camps, were amazingly good, apart from one small hiccup at Wilson, with a minor 40 min delay whilst they fitted a new engine to the plane (well...a small part that needed replacing actually), timetables were adherred to. Nairobi accommodation overnight was also very satisfactory at the Boma Hotel.
Well done Sue, and to your ground agents in Kenya. I am pleased to recommend Tracks Safaris.
John and family - Kenya
Just a short note to thank you for organising such a great trip for us to southern Africa.
It was the trip of a lifetime and every day was both different, special and memorable. Everything worked like clockwork - and that was certainly no accident.
Wherever we went, you seem to have successfully rolled out the special birthdays red carpet; we were rarely without bubbly and often, the local staff went to special length to make us our visit memorable where something special was provided. When the bubbly did at one stage appear to be drying up, they realised that it was my actual birthday and conflated this with one of the 'specials' - I was 70 all over again - and once more in the bubbly!!!
I do not know how you organised it, but a leopard cam into camp at Xigera on our last night, strutted the walkway, caused one of the guides to seek shelter in a guest's bedroom, later joined the young woman setting out the breakfast fare but apparently did not want a 'full English' so left her to get on with her job. We then had about 30 minutes watching the leopard high in a tree and then trailing it through the bush. Whilst there were many highlights, this was truly a fitting finale.
Thank you again on behalf of us all for putting together such a good and well balanced itinerary. It was worth every penny!!
Paul, Avril, Robert and Sue - Namibia, Botswana and South Africa
Ros and I cannot thank you enough for the holiday that you arranged for us, firstly in Zambia then Botswana especially the Okavango Delta. It was more than we hoped for and better. The guides and trackers were superb and the camps with such a wide cosmopolitan range of fellow travellers made the whole experience unforgettable. Thank you from us both.
Richard and Ros - Zambia and Botswana
The wildlife was amazing – within 30 mins of turning up at Tena Tena we had seen a leopard across the river bank and went on to have 7 sightings, which in a week was something special. This included one leopard up a tree in daylight.
We had a visit from 3 elephants at lunchtime in Nsefu, and so had to wait an hour for them to finish grazing on the trees in camp before we could eat.
I would highly recommend your company’s services to anyone who wanted to experience a less touristy/high quality wildlife experience, with hassle free arrangements.
Mike and Agnes Segal - Madagascar
Hi Sue, just returned from South Africa - we had the most amazing holiday! Thank you so much for organising it! Our transfers were all on time and ran smoothly. Madikwe was great. Our guide Charles got us up close and personal with just about all the animals. He was very knowledgeable and great at getting us all involved rather than just sitting and spectating. We learnt a great deal about all sorts of animal behaviour, birds and plants. We saw all the big 5 plus more !
Black Rhino Lodge was very nice too, but in a different way. Accommodation was more up market and very swish as was the main lodge.
We couldn't imagine that Ants Hill could surpass these, but it did! From arrival to leaving the staff couldn't have been more helpful and friendly. Our bungalow was amazing with a fantastic view. Beautifully appointed with showers and bath and colourful cushions, very African! We were thoroughly spoilt by having tea and coffee brought to us in the morning. Then a great breakfast followed by horse riding.
The horses were lovely and we tried several out. Simon (who isn't fussed by horses) fell in love with his Friesian horse Zaire. The guides were very good and extremely patient with the variety of rider skills. Fern met up with other girls of similar age and had an absolute ball haring about on horse back! We certainly felt we had arrived as guests and left as friends as their motto suggests.
Feeding the rhino was incredible too and made you painfully aware of the perilous state these animals face from poaching. Sorry such a long e-mail but so much to praise. We had an absolutely brilliant time. Thank you again and hopefully we will go back.
All the best
Kim, Simon and Fern - South Africa
Excellent – would highly recommend our guide. He was a careful driver and respected the animal’s space (unlike some vehicles crowding in on them). He was polite, friendly, positioned the vehicle for good photo opportunities and shared our sense of humour.
We met people who were doing similar but in reverse – I think starting with Tarangire and ending in the Serengeti was the better way.
Excellent camps and lodges - lovely surroundings, views to take ones breath away and good feel at the tented camps in particular. Food was good and plentiful – the chef at Ndutu tented camp made the most delicious pastry ( vegetable quiche) I have ever tasted.
And finally - our first time using Tracks Safaris. Well done Sue in putting together a great itinerary with lodges and tented camps that were just spot on.
Linda - Tanzania
I really appreciated the care with which our itinerary had been put together, even our guide commented on the excellent choice of lodges and being flown out of the Serengeti in a small plane which flew over the Crater was a super finale to a wonderful safari.
Our guide proved to be the perfect guide for us and it felt that we were on our safari holiday together, he was friendly, professional, knowledgeable and patient – we watched a Tree Climbing Lion for 2hrs in one instance. His excellent driving skills were much appreciated and I felt very safe in sometimes quite hairy situations.
Obviously the sightings of the animals cannot be predicted but we were lucky enough to have all our expectations met, including my hope to see a mother Cheetah and 2 week old cub. Leonace did his very best at all times to ensure we had the very best opportunities.
This was my first safari with Tracks Safaris and I cannot speak highly enough of how our trip was planned using first rate accommodation and a knowledgeable guide from a very reputable tour company. I will not hesitate to recommend Track Safaris for a quality well planned trip.
Jean - Northern Tanzania
We have safely returned to a snowy and grey Aberdeenshire and I now have time to briefly comment on an excellent trip to Botswana and Zimbabwe.
Throughout the arrangements made for us worked faultlessly. Everyone was always cheerful, helpful and precise. In all the camps staff and guides were again brilliant.
Wildlife viewing was outstanding - in many cases as result of excellent and determined tracking and driving. Many young ungulates were seen as well as Kalahari Lions and the usual Oryx, Ellis and Giraffes. Highlights included:- Sitatunga, Roan Antelope, African Wild Cats x2, Genet, Serval, Honey Badger, Bush Baby, Leopards and wonderful Wild Dog encounters. In total, we saw 3 different packs in action at: Pom Pom, Kwara and Lagoon. We watched the Lagoon Dogs on 3 separate occasions:- on an Impala Hunt - which failed when the Impala swam across water to an island, next morning we saw a successful Warthog Kill and then watched them again that evening when they were all fed-up and lazy. This was beyond our expectations and what we could have hoped for. We spent a lot of time with Sylvester and the Elephants at Elephant Camp with interesting conversation with the trainers and handlers.I now have too many special photos and video clips which need some TLC and editing.
Thank you for putting together a super itinerary.
Best Regards,Neil & Helen - Botswana and Zimbabwe
Firstly happy New Year! Got back to the office yesterday and slowly catching up with everything.
Wilderness were absolutely 100%. As always everything was fantastic and as I remembered it to be in the Okavango. Both Wilderness camps were super and staff were all polite, professional, and helpful. Special thanks to our guides Oris and Lesh at Xigera, and Moyo at Kwetsani for looking after us on our activities and not to mention the camp staff and management for making us feel at home.
Kristine’s main objective was to see a Leopard which we were able to see at both camps. We also saw one rare Sitatunga, two packs of Wild dog, three Lioness, one rare African Wild cat, several Buffalo, and of course loads of the other regulars animals.
One big highlight was seeing a small pack of wild dogs chasing a young leopard away from the kill they were just finishing, so very entertaining.
As for the birds, there were many, but the one I wanted to see again was the little Malachite kingfisher which we did. Also saw a rare little African Goshawk.
So truly an amazing trip and I can already see Kristine planning a trip during the Okavango’s flood season some time in the future.
Thanks and kind regards,
Gordon and Kirstine - Okavango Delta - Botswana
As good as it gets!
Thanks to Sue, I had a great adventure in the Okavango, flying to Pom Pom Camp which was perfect for my requirements.
The setting and accommodation were wonderful, and I thoroughly enjoyed the game drives, and the mokoru trips. I was delighted to see leopard, lion, elephants, many types of antelope and interesting birdlife. The water lilies on the waterways of the delta were beautiful, while pied and malachite kingfishers fluttered overhead.
I went in October and luckily for me there were no mosquitos and I did not see one snake.
I travelled alone, the atmosphere was very friendly and the staff were excellent. My medical dietary requirements were charmingly catered for.
I have wonderful memories and photographs of my trip.
Alison - Botswana
I knew I wanted to go to South Luangwa Zambia but needed advice on which safari company, time of year and length of trip etc. Sue was most informative in a way that made me feel comfortable with her advice. No hard sell just hard facts from someone who had been and done it. The whole trip was well planned and most enjoyable.
Don - South Luangwa National Park, Zambia
When we planned for our first safari the first thing was to work out who we were going to stay with for a walking bush safari. Zambia and Norman Carr rose easily to the top of the pile.
The second was to find a UK based vendor who could answer our questions and hold the responsibility of our booking in a UK insured and secured environment. Tracks Safaris and Sue Preater provided the best first response to our inquiry and then went on to be helpful and detailed by email and passed the true test - phone calls.
We went on to meet Sue at a London travel show which put a face to the name. When you plan so far ahead and so far away having a responsive and personal connection becomes important. All the help we have received has been prompt and accurate - and Sue is known at Norman Carr for her regular flow of, what I hope are considered, good trekkers.
There is no formal word for those-that-go-on-safari although you hear enough clever collective nouns like towers of giraffes and murders of crows - but, whatever, we are happy and converted safarists and are going again with Sue and Tracks and Norman Carr in 2016.
And it's all true!
Jeremy and Christine - Zambia
We have just got back from our amazing honeymoon, it was incredible! We saw more than we ever imagined we would and saw everything other than rhino so definitely have an excuse to go back again, we really didn't want to come home. Thank you so much for being so helpful and organizing us the best experiences of our lives to date! I've included some of my fave photos for you :)
Tracks safari's made our honeymoon even more special than we'd imagined. They were very helpful in organising and asking any questions we had in the run up to our trip. Once we arrived everything was all ready for us and it was absolutely perfect.
Laura and Karl - Kenya Honeymoon
Greetings from Tanzania! We just got back yesterday morning and it was by far the best trip we've ever done!
Pat and I have just returned from 10 days in Tanzania and we would both like to say thank you for the most amazing holiday ever!
Hi Sue - Just back this morning. Sri Lanka was amazing!
You were spot on with Gayan, who really did make the difference between a good trip and a great one. We were first in the park each morning at Yala and managed to photograph 15 different leopards as well as 4 sloth bears, and all the usual deer, birds buffalo and elephants. It was truly an amazing place.
All in all a brilliant trip and Gayan has conviced us we need to go back again for him to take us further North next time!
Many thanks again for your recommendations and all your help with the planning, etc.
Steven and Karen - Sri Lanka
I would like to thank you for all your help in arranging our recent holiday to Botswana and Zimbabwe and accommodating my family's needs. What an amazing time we had. The guides were fantastic and we saw some unbelievable sights thanks to their knowledge and experience - the best being a leopard sleeping under a bush. Having not been camping before, that in itself was an experience and great fun. The whole trip was very well organised and well coordinated. It was one of the most relaxed yet exhilarating holidays I have been on for a long time.
You organised a trip to Tanzania for my friend Joe Butler and me a few weeks ago - this is a belated thank you. We had an absolutely fantastic time, it was one of the most incredible holidays ever. All the places we stayed were lovely, and the amount of time we spent in each place was just right. We saw loads of amazing animals and then had a relaxing couple of days at Breezes in Zanzibar (where they kindly upgraded us to suites!) - we had a really great experience, thank you so much.
Laura and Jo - Tanzania
I am just back from my extended travels. Dad and I LOVED our safari. It was excellent.
This was a brilliant, once in a lifetime, holiday with experiences that were straight out of National Geographic or BBC animal documentaries, we saw the big five and many many more animals as well as being able to identify 152 species of birds. Our Guide (Justice) was hugely knowledgeable about the locations, animals and birds and endlessly patient with our questions or desire to watch baby elephants for hours on end!
The accommodation at the parks was wonderful really top notch, our favourite (I am sure you will not be surprised) was the Elephants Bedroom. This small friendly, flexible location with excellent accommodation set a standard that was unbeatable. Likewise we enjoyed the very similar 'Hippo' venue.
Our Guide (Justice) was patient, fun and incredibly knowledgeable, he asked what we wanted to see early on and used his experience and relationships with other guides to ensure we saw everything. As I told you before we went my father was particularly interested in the Birds, whether by design or accident, Justice was also very interested in Birds and therefore very knowledgeable about them. This really added to our experience. If possible, this is something that should be played up in future (linking groups and guides with similar interests).
Vicky and Dad - Kenya
We got back from our 4 week African adventure last Thursday and I wanted to let you know that everything went as planned, including all flights and transfers, and all our accommodation was excellent.
I also wanted to take the opportunity to thank you for all your help and advice in putting together our holiday package. Your input was invaluable and the service you provided was exceptional. Your suggestion of visiting Mafia Island was inspired by the way – I learned to scuba dive there!
The holiday itself was everything we hoped it would be and much more. It was an amazing and unforgettable experience. I don’t think we have come back down to earth yet!
Finally, thank you very much for the book you sent us. That was a very kind thought. I’d have no hesitation in recommending your services to any of our friends or family who might have a similar holiday in mind.
Nick and Sarah - Kenya, Tanzania and Mafia Island
My Kruger trip was great. I really appreciated the ease of the transfer and flight to Skukuza. The lodge was lovely, with great staff and food, but my absolute highlight was Plains Camp. I adored the remoteness of the camp and the feeling of peace and tranquility, while also enjoying the beautiful tent and amazing food. The walking was magical and gives you a completely different experience - tracking (and finding) rhino on foot is something I'll never forget. The guide was amazing, enabling you to experience a feeling of vulnerability whilst knowing that you are completely safe. And the sleep out was an experience not to be missed. I could go on!!!
I would happily have spent a week at Plains Camp - and fully intend to return one day. Once again thank you for arranging such an unforgettable experience. I look forward to the next one!
Karen - South Africa
Just wanted to thank you for organising our wonderful trip to Kenya for us! Everything ran smoothly (we were very impressed with the running of the airport after their fire) and gamewatchers were superb! We loved the camps and the staff were so knowledgable and friendly it really made our experience unforgettable.
Thank you so very much, we will be telling our friends!
Tina and the family! - Kenya
Our children, aged 12 and 10, and ourselves have just returned from safari in Tanzania followed by a short beach stay in Zanzibar. All the travel arrangements went like clockwork, the hotels were superb and our driver and vehicle were excellent. We saw (and took hundreds of photographs of) amazing animals, birds, bugs and plant life as well as stunning scenery! The opportunity to see and experience other cultures and ways of living have made a real impression on the children. Travelling in the wet season did not have an impact on the wildlife we saw and the thunderstorms added to the drama and adventure! Zanzibar was beautiful. Thanks to Tracks Safaris we have had the adventure of a lifetime and are already saving to experience another of their incredible journeys.
Thanks Sue. Thank you again for a fantastic adventure!
Tunnicliffe family - Tanzania and Zanzibar
Our anniversary celebration safari to Kenya was very well organised. We especially enjoyed the elephant orphanage in Nairobi. Thank you again for all your hard work putting the finishing touches to our itinerary and we will be in touch again in the fall to organise our safari to Namibia next year.
Ken and Jean – Kenya and Kenya coast
You organised a trip to Tanzania for my friend Joe and me a few weeks ago - this is a belated thank you. We had an absolutely fantastic time, it was one of the most incredible holidays ever. All the places we stayed were lovely, and the amount of time we spent in each place was just right. We saw loads of amazing animals and then had a relaxing couple of days at Breezes in Zanzibar (where they kindly upgraded us to suites!) - we had a really great experience, thank you so much.
Laura - Tanzania
I had a wonderful well planned varied itinerary. A great taste of Botswana. Thank you.
Julie – Botswana
Our dealings with Tracks Safaris took away all the concerns over organising our holiday, and we experienced helpful, friendly and efficient service.
Jenny - Tanzania
Thanks again, we had a very good time and saw lots of wonderful places and things (Fran was dreaming about Wild Dogs last night), so thanks again for organising a wonderful trip.
Mark and Fran - Tanzania
I will readily recommend Tracks Safaris to all my friends as you have been excellent regarding communications , the planning and execution of the trip. Your planning of the itinerary ensured we experienced everything about Namibia – the people, landscapes, wildlife and the many different cultures. A sublime trip something I will never forget or wish to forget! – THANKYOU!
Jo – Namibia
I thought you might appreciate some notes on our visit to the Carnivore week in Zambia. I've included the good and the bad points! Unfortunately, we didn't see Wild Dogs but we did really enjoy ourselves. John is still sorting out his photographs so we'll send some of these later.
Thank you for your arrangements which were excellent & faultless. We will certainly use you again when we can afford another trip. I would also be happy to act as a reference if you need one for future clients.
Jill and John - Zambia
Thank you for organising our honeymoon so perfectly. We had a wonderful time and the whole trip was a success – including the thoughtful extras you planned for us! It was a wonderful way to start our married life together. Thank you again – we would have no hesitation in recommending Tracks safaris to our friends, family and whoever is booking a safari to Africa. Nothing is too much trouble for Sue and the detail was perfect.
Peter and Jane - Botswana
We didn’t get time to say thanks and to let you know that we have a great time on the safari and it was an amazing experience. Thank you for organising everything and it was a pleasure speaking to and you were a great help. We wish you all the best in your business.
Laken and Jita - Tanzania
We cannot recommend Sue and Track Safari’s enough – the personal service and exceptional planning is something you do not get from a bigger company. When we had a ‘self inflicted’ problem at the start of our holiday Sue was on the other end of the phone to sort everything out. We would definitely recommend Track Safaris to anyone else thinking of an African Holiday.
Thank you, Sue for making our honeymoon so perfect.
Lucy and Mat - Tanzania
Safari itself recommended by Sue was excellent. All the travel arrangement from UK, as well as onward trip to Livingstone, was trouble free and well organised. Highly recommended.
Agneta – Botswana and Zambia
The planning and organisation of the holiday by Tracks was superb. Everything went like clockwork from beginning to end, with no difficulties or hitches at any point. Wherever we arrived there was somebody to meet us and sort us out.
I’d be happy to recommend your company to anybody who was thinking of taking a similar holiday, and I’d llike to express our thanks for the way you organised everything. I said that this was probably a one-off because of the cost, but I have to say that I’ve now got the safari bug, and I will be having another look at our holiday arrangements in the future! Don’t be surprised if you hear from me again sometime!
Rosemary and Peter - Zambia and Malawi
We would like to thank Tracks Safaris for a fantastic trip to Madagascar - everything we could have wished for and a lot more.......
Sonia and Clive - Madagascar
Tracks safaris put together our trip to Namibia very efficiently and with close attention to our personal needs and requests. Their local knowledge meant that we had a brilliant experience!
Maggie – Namibia
We booked the Black Leopard 14 day Safari via Track Safaris plus a trip to Victoria Falls. The holiday was very well organised and it went like clockwork. We have been to South Africa 6 times now. But this was very different and the best trip yet.
Black Leopard Camp is a wonderful place to visit. We will certainly look at using Tracks Safaris again.
Chris and Penny – South Africa
Thank you, Sue, for organising our honeymoon to Tanzania and Zanzibar. The itinerary and the accommodation you recommended were superb and our guide Moses was fun, attentive and knowledgeable. We learnt to dive in Zanzibar and will always treasure our honeymoon memories.
Steve and Peggy – Tanzania and Zanzibar
Botswana was fabulous – we saw 7 leopards, dozens of lion and wild dog! Thank you for recommending we visit the Kalahari too – it was a real highlight. We appreciate your patience and will be recommending Tracks to our friends and family. Thank you!
The George Family – Botswana
I had a wonderful time, I felt well looked after and safe. A great holiday, I have no hesitation in recommending Tracks to organize a holiday . Everything was well planned and l would look to go with them again.
Julie – Zambia
Our holiday was unforgettable for all the best reasons. If we decide to return to Southern Africa we would certainly choose Wilderness Safaris as our Travel Operator. We were also impressed by the quality of service we received form Tracks Safaris as the UK agent.
Botswana - Great Wilderness Journey
I just had to mail to say a huge thank you!! It truly was the trip of a lifetime, exceeding all my expectations. I even tracked gorillas four times in the end!
Volcanoes were amazing, both the lodges and staff. It was the perfect choice for me. I will definitely be in touch when I next head to Africa!
Karen - Uganda
Sue, Having returned on Wednesday from our holiday to Botswana I want to tell you what a great time we had. We started it off very well by finding at Maun that we had the same guide Easy as we had 3 years ago when we did this holiday. We were so pleased to see him again and he was so surprised and pleased also to see us. He was so good to us over the whole holiday.
We saw so much wildlife. It was truly incredible. The meals at the camps were really good and we were really looked after. We had not camped before the last trip but this is different camping lying in bed listening to hippos and lions just great.Everything went without a hitch.We did enjoy also the last day in Zimbabwe. The lodge was excellent, very luxurious our room having a view over the Zambesi too . The Victoria Falls are better from the Zimbabwe side to the Zambia side we visited last time. You see much more of them. They are incredible. All in all a fantastic holiday. Thank you for arranging it.
Paul and Susan - Botswana and Zimbabwe
We love happy guests - here are some refences below from many, many of our clients - lots have travelled with us over and over again and referred friends and family.
Happy Clients make us happy!